At Tradelio Inc., we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines how we handle shipping and delivery for your purchases.
1. Shipping Methods
We offer several shipping options through trusted carriers, including:
- USPS
- FedEx
- UPS
- DHL
- Other reliable courier services
2. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. You will be able to review the shipping cost before completing your purchase at checkout.
3. Order Processing Time
Orders are typically processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Time
The delivery time varies depending on the shipping method and your location. Estimated delivery times are as follows:
- USPS: 3-7 business days
- FedEx: 2-5 business days
- UPS: 2-5 business days
- DHL: 3-7 business days
Please note that these are estimates and not guarantees. Actual delivery times may vary due to factors such as weather, carrier delays, or customs processing.
5. International Shipping
We currently offer international shipping through DHL and other reliable carriers. Shipping times for international orders may vary based on the destination country.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment through the respective courier’s website.
7. Shipping Restrictions
We currently only ship to addresses within the United States and select international destinations. We do not ship to P.O. Boxes or APO/FPO addresses.
8. Damaged or Lost Items
If your item arrives damaged or is lost in transit, please contact us immediately at service@tradelio-inc.com. We will work with the shipping carrier to resolve the issue and provide a replacement or refund if necessary.
9. Shipping Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or misdeliveries due to incorrect address information.
10. Customs and Duties
For international shipments, any applicable customs duties or taxes are the responsibility of the customer. Please check with your local customs office for more information on possible fees.
11. Contact Us
If you have any questions regarding our shipping policy or need assistance, please reach out to us at:
Email: service@tradelio-inc.com
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